PAYMENT OPTION 1 – Bank Transfer/EFT

This is our preferred option, as it incurs no additional charges

Bank: First National Bank

Account name: Tara Rokpa Centre

Account no.: 6211 1707 157

Reference: “Your Name, Retreat Name”

Bank Physical Address: Upper Level, Bedford Centre, Cnr Smith & Bradford St. Gardenview,  2047, South Africa

Branch: Bedford Gardens Branch

Branch code: 252155 (also known as “routing no.” or “sort code”)

Swift code: FIRNZAJJ (or FIRNZAJJXXX) Please note South African Banks do not use IBAN numbers.

Bank tel no.: +27 (0)11 856-5600

PAYMENT OPTION 2 – ONLINE PAYMENTS

We use Payfast for card or other types of online payments – it is a secure method of payment, similar to PayPal. Payfast is a 3D secure payment site verified by SecureCode.

Please add 3.5%  to your amount when paying for retreats to cover the PayFast fees.

This method applies to both ‘Donations’ and ‘Retreat Payments’.

  • Enter the amount you wish to pay.
  • Click the Donate button to proceed with the payment.
  • Enter your email address.
  • Choose your preferred payment method.
  • If this is your first time paying via card, you may need to first register. It’s simple – only an email address and password are required. Once you have registered, select your payment method “pay via credit/bank card” and input your card details. Note: Your card details are not stored by PayFast.
  • Once you have completed this, click on “Register & Pay” at the bottom of the web page.

That’s it! Well done and thank you.

Lastly, please email retreat@tararokpacentre.co.za informing us that you have made a payment using Payfast and the purpose of the payment. This way, we can allocate the payment correctly.

Cancellation and Refund Policy

A. Cancellation of a short retreat (less than five nights) by a participant:

A deposit amount of 50% is required to confirm accommodation/booking/participation.

If a participant cancels more than 2 weeks before the retreat start date, the deposit will be refunded minus the R300 admin fee;

If a participant cancels less than 2 weeks before the retreat start date: the deposit will be retained to be used for any other retreat within 1 year, or is transferable to another participant, to be used within 1 year of the original retreat.

Any amount over the 50% deposit paid to TRC for a retreat will be returned.
Refunds to overseas banks take longer and may be subject to additional fees.

B. Cancellation of a longer retreat (five or more nights) by a participant:

A deposit amount of 50% is required to confirm accommodation/booking/participation.

If a participant cancels more than 4 weeks before the retreat start date, the deposit will be refunded minus R300 admin fee;

If a participant cancels less than 4 weeks before the retreat start date: The deposit will be retained to be used for any other retreat within 1 year, or is transferrable to another participant, to be used within 1 year of the original retreat.

Any amount over the 50% deposit paid to TRC for a retreat will be returned.
Refunds to overseas banks may longer to be deposited, and may be subjected to additional fees.

C. Cancellation of a retreat by the organisers:

If a retreat is cancelled by the organisers, a full refund will be given. Optionally, the deposit may be used for any other retreat or may be transferred to another participant, to be used within a year of the original retreat.

Refunds to overseas banks may take longer to be deposited.